Privacy Policy

1. Who we are

HM World Limited (“we”, “us”, “our”) is a company registered in England & Wales, with its registered office at 21 Seymour Place, Frampton Cotterell, BS36 2FH. We are the data controller for the personal data we process about you.

ICO registration: HM World Limited is registered with the UK Information Commissioner's Office as a data controller under the Data Protection Act 2018. Our ICO registration reference will be displayed here once issued and can be verified on the public ICO register at ico.org.uk/ESDWebPages/Search.

2. Information we collect

• Contact data: name, email, phone, company.
• Enquiry data: messages you send via our forms or email.
• Usage data: pages visited, device type, IP, via cookies.

3. How we use your data

• Respond to your enquiries and provide our services.
• Manage contracts, invoices and client communications.
• Improve our website and security.
• Comply with legal and regulatory obligations.

4. Lawful bases

We rely on consent, contract, legal obligation and legitimate interests as defined under Article 6 of the UK GDPR.

5. Sharing

We do not sell your data. We share it only with vetted processors (hosting, email, analytics) bound by data-processing agreements, all located in the UK or EU/EEA.

6. Retention

We retain enquiry data for up to 24 months and contractual records for at least 6 years to meet UK tax and accounting law.

7. Your rights

You have the right to access, rectify, erase, restrict, object to processing and request data portability. To exercise these rights, email Hmworld6@hotmail.com.

8. Complaints

You can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Contact

HM World Limited, 21 Seymour Place, Frampton Cotterell, BS36 2FH — Hmworld6@hotmail.com.